Shipping Policy – ENERGY SURI
Effective Date: March 8, 2025
At ENERGY SURI, we are committed to providing reliable and timely delivery of our premium baby essentials. Please review our Shipping Policy before placing an order.
1. Order Processing Time
- Orders are processed within 1-3 business days (Monday-Friday, excluding holidays).
- Processing times may be extended during high-demand periods such as sales or holidays.
- Customers will receive a confirmation email with tracking information once the order has been shipped.
2. Shipping Methods & Estimated Delivery Times
We offer the following shipping options:
- Standard Shipping (3-7 business days) – Available within the U.S.
- Expedited Shipping (2-3 business days) – For customers who need faster delivery.
- Overnight Shipping (1 business day) – Available for urgent orders placed before 12 PM EST.
Shipping costs are calculated at checkout based on order weight and destination.
3. International Shipping
- We currently ship to selected international locations. Shipping rates and delivery times vary by country.
- Customers are responsible for any applicable customs duties, taxes, or import fees.
- International delivery typically takes 7-21 business days, depending on the destination.
4. Lost or Delayed Shipments
- If your order has not arrived within the expected timeframe, please contact our customer support at info@energysuri.com.
- ENERGY SURI is not responsible for delays caused by shipping carriers, weather conditions, or customs processing.
5. Address Accuracy & Delivery Issues
- Please ensure your shipping address is correct before completing your order.
- Orders with incorrect addresses may be delayed or returned to us, and reshipment fees may apply.
For any shipping inquiries, contact us at info@energysuri.com.
📍 Address: 2171 Rinehart Road, Sunrise, Florida, United States
📞 Phone: 786-399-5857