Privacy Policy

Effective Date: January 7, 2025

ENERGY SURI is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website energysuri.com or make a purchase from us.

By accessing our website and providing your personal information, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website.

1. Information We Collect

We collect information in the following ways:

  • Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect personal details such as your name, email address, mailing address, phone number, and payment information.
  • Payment Information: If you make a purchase, your payment details (such as credit card information) will be processed securely by our third-party payment processor.
  • Usage Data: We automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, and pages visited. This data is used to improve our website’s functionality and user experience.

2. How We Use Your Information

The information we collect may be used for the following purposes:

  • Order Processing: To process and complete your orders, including payment and shipping.
  • Customer Service: To respond to your inquiries, provide support, and address any issues with your orders.
  • Marketing: To send promotional emails and newsletters if you have opted-in to receive them. You can unsubscribe at any time.
  • Website Improvement: To analyze and improve our website’s performance, user experience, and content.
  • Legal Compliance: To comply with legal obligations and protect our rights.

3. How We Protect Your Information

We use industry-standard encryption technology to protect your personal and payment information during transactions. While we take reasonable steps to safeguard your data, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

4. Sharing Your Information

We may share your personal information with trusted third-party service providers in the following situations:

  • Payment Processors: To process payments securely.
  • Shipping Partners: To deliver your orders.
  • Marketing Partners: If you’ve opted into our marketing communications, we may share your information with trusted third parties for promotional purposes.
  • Legal Requirements: If required by law or to protect our rights, we may disclose your information to authorities or legal bodies.

We will never sell, rent, or share your personal information with third parties for their marketing purposes without your consent.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, improve site navigation, and track website traffic. You can choose to disable cookies through your browser settings, but this may impact your ability to use some features of our website.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct any inaccurate information.
  • Deletion: You can request that we delete your personal information, subject to certain legal obligations.
  • Opt-Out: You can unsubscribe from marketing communications at any time by following the “unsubscribe” link in our emails or contacting us directly.

7. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before sharing any personal information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically for any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

This Privacy Policy helps your customers understand how their data is collected, used, and protected, ensuring that your business complies with privacy laws and regulations. You may want to adjust it to reflect any specific legal requirements in your region.