Sales Policy – ENERGY SURI
Effective Date: March 8, 2025
At ENERGY SURI, we are committed to providing high-quality baby essentials with a seamless shopping experience. By placing an order with us, you agree to the terms outlined in this Sales Policy.
1. Product Availability & Pricing
- All prices listed on our website are in USD ($) and are subject to change without prior notice.
- We strive to ensure product availability, but in case of stock shortages, customers will be notified and offered alternative products or a refund.
- Promotional discounts and special offers are only valid for the specified period and cannot be combined with other offers unless stated otherwise.
2. Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay & Google Pay
- Gift Cards (only ENERGY SURI-issued gift cards)
All payments are processed securely through encrypted payment gateways.
3. Order Processing & Shipping
- Orders are processed within 1-3 business days and shipped via standard or expedited services.
- Customers will receive an email confirmation with tracking details once their order is dispatched.
- Shipping costs vary depending on location and will be displayed at checkout.
4. Sales & Promotions
- Flash sales, seasonal discounts, and promotional offers are non-refundable and non-exchangeable unless the product is defective.
- Discount codes must be applied at checkout and cannot be used retroactively after purchase.
5. Order Cancellations & Modifications
- Orders can be modified or canceled within 12 hours of placement by contacting our support team.
- Once shipped, orders cannot be canceled, but customers may initiate a return request upon delivery.
For questions, reach out to us at info@energysuri.com.
📍 Address: 2171 Rinehart Road, Sunrise, Florida, United States
📞 Phone: 786-399-5857