Sales Policy

Effective Date: January 7, 2025

At ENERGY SURI, we strive to offer an excellent shopping experience by providing high-quality baby products to parents and caregivers. Below are the details of our Sales Policy to ensure a smooth transaction for both our customers and our business.

1. Product Availability

We make every effort to ensure that the products listed on our website are in stock and available for purchase. However, in some cases, due to high demand or inventory issues, products may be temporarily out of stock. If an item you order is unavailable, we will notify you as soon as possible and offer either a refund or an alternative product.

2. Pricing and Payment

  • Prices: All prices listed on our website are in U.S. Dollars (USD). We reserve the right to change prices at any time without prior notice. However, the price displayed at the time of purchase will be honored for that order.
  • Taxes: Sales tax is applicable to orders in certain regions. The tax will be calculated during the checkout process based on your shipping address.
  • Payment Methods: We accept a variety of payment methods, including credit and debit cards, PayPal, and other payment options available at checkout.
  • Payment Security: We use industry-standard encryption to ensure that all payment information is secure. Your payment information will be processed securely by trusted third-party payment processors.

3. Order Confirmation

After you place an order, you will receive an email confirmation containing details of your purchase. Please review the confirmation carefully. If any details are incorrect, contact us immediately at info@energysuri.com.

4. Order Cancellations

Orders can be canceled within 24 hours of placing the order. Once an order is shipped, we are unable to cancel or modify it. If you wish to cancel an order after it has been shipped, you may need to initiate a return once you receive the product.

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information on shipping methods, delivery times, and associated costs.

6. Returns and Refunds

If you are not satisfied with your purchase, please review our Refund and Returns Policy for the process to return or exchange items.

7. Customer Service

For any questions, concerns, or assistance with your order, please contact our customer service team at: